95%

of customers report that a knowledgeable and friendly customer service rep ranks as a key factor for a great customer service experience.

96%

of customers expect their issues to be resolved quickly on the channel of their choice – call, chat, email or social media.

Curious about how these statistics can impact your sales team?  If so, now is the perfect time to explore Customer Experience (CX) software and revolutionize the way you engage with customers.

Gone are the days of traditional shopping habits. With most decisions made online, customers expect instant responses across various channels. By utilizing Customer Experience (CX) software, you can level the playing field for small to midsize companies and offer a personalized experience like never before.

Picture a unified dashboard that seamlessly integrates data from your CRM, social media interactions, and previous communications. This wealth of information empowers your reps to provide tailored solutions, from understanding past purchases to predicting future preferences.

Save time for both your customers and reps by eliminating the need to switch between applications or transfer calls. Deliver a swift, top-notch experience that keeps customers loyal and boosts sales effortlessly.

Ready to enhance your sales strategy?

My Resource Partners has access to the top Customer Experience solutions engineers in the nation.  Our advisors will evaluate your current sales and customer support environments.  Then we’ll quickly align you with providers that match your sales goals and budget perfectly.

Click Here to Schedule a FREE Customer Experience Evaluation